Topics

Clinical communication – role in patient satisfaction and health outcomes
Theories and models of clinical communication
Communication protocols
Active listening techniques and empathy-building exercises
Inclusive communication with patients with disabilities and the use of AAC tools
Inclusive communication with LGBTQ+ patients, including terminology training
Cultural competence in mental health – exploring cultural factors
Addressing sensitive topics, including discussions about sexuality
Managing difficult conversations
Patient education in lifestyle modifications and mental health using CBT elements
The role of healthy behaviors in mental health: chronopsychology